Frequently Asked Questions

We do recommend making an appointment to tour an apartment but typically it's not required. At this time though we kindly ask that you check the specific community website to confirm since guidelines are dynamic in each state at this time. A valid government-issued photo ID is required for all tours.

Please call the maintenance emergency phone number for your community.

A maintenance emergency is something that could cause injury, threaten your health, or cause serious property damage if it is not repaired immediately.

Rent is due the first day of each month.

GCI requires at least a 60-day notice to vacate.

Yes, we do, please ask your leasing team for details!

All of this information can be found on our individual community websites.

Some states do allow resident referral programs; please ask your leasing team for details!

Yes, you may paint your apartment; however, you must paint it back to the original color before you vacate.

Every GCI community is pet friendly! Please check with the community in which you are interested in for pet information.

Yes, our breed restrictions include: Akita, American Staffordshire Terrier, Chow, Doberman, German Shepherd, Pit Bull, Rottweiler or any mix thereof. Management reserves the right to refuse any pet regardless of size or breed. Information is subject to change without notice.

No, GCI does not permit residents to sublet apartments.